Shipping policy
At Vaijayanti Productions, we are committed to delivering your orders safely and efficiently. Please review our shipping terms below.
Shipping Partners
We ship all orders through trusted and leading courier services to ensure reliable and timely delivery. Our logistics partners are selected to provide secure handling and efficient transit across India.
Shipping Charges
Shipping costs are calculated based on the weight of your order:
- Standard Shipping Rate: ₹100 per kilogram
- Shipping charges will be displayed at checkout before you complete your purchase.
Cash on Delivery (COD) Charges
For customers opting for Cash on Delivery, additional charges apply:
- COD Fee: ₹50 or 2% of the order value, whichever is higher.
This fee covers handling and processing costs associated with COD services.
Order Processing Time
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
Delivery timelines may vary depending on the destination:
- Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 5–7 business days
- Remote Locations: 7–10 business days
Please note that delivery timelines are estimates and may be affected by weather conditions, courier delays, or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a confirmation message via email or SMS containing your tracking details. This allows you to monitor your shipment in real time.
Delivery Address
Please ensure that your shipping address and contact details are accurate. Vaijayanti Productions is not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.
Undelivered or Returned Orders
If an order is returned due to:
- Incorrect address,
- Failed delivery attempts, or
- Refusal to accept the order,
reshipping charges will be borne by the customer.
Damaged Packages
If you receive a damaged package, please record an unboxing video and contact us within 48 hours of delivery at:
📧 Email: vaijayantipro@gmail.com
Contact Us
For any shipping-related queries, please reach out to us:
Vaijayanti Productions
📧 Email: vaijayantipro@gmail.com